Voted Greater Portland’s Best Cleaning & Restoration Service 17 years in a row by America’s Best Business Awards!!
Step 1: Pre-Inspection
Great carpet cleaning starts with a proper pre-inspection. Our service technician will inspect your particular areas of concern as well as noting carpet construction, and soiling conditions. He will also advise you of any possible permanent staining.
Step 2: Pre-Vacuum
If needed, your carpet will be pre-vacuumed to remove bonded dry soil. This is in addition to the vacuuming that takes place throughout the entire cleaning process.
Step 3: Furniture Moving
Sofas, chairs and tables will be carefully moved. Larger pieces such as; beds, dressers, entertainment centers, china cabinets and other liability prone items are left in place under our regular pricing structure. Furniture will be protected with disposable blocks and tabs as needed.
Step 4: Pre-Condition & Pre-Spot Treatment
Traffic areas and spots are pre-treated for more effective soil and spot removal.
Step 5: Pre-Groom
Your carpet will be pre-groomed with a carpet groomer (depends on the soil level) to further loosen traffic area soiling.
Step 6: Extract & Rinse
Once the soil has been loosened, our state-of-the-art truck-mounted hot water extraction process will thoroughly rinse the carpet pile. Pressure and heat are regulated so that carpet is not over-wet. We rinse with specially treated water at temperatures ranging between 60-235 degrees depending on the fiber content and soiling condition. This step also improves your air quality by removing the pollens, pollutants, and dust mites, etc. from the carpet.
Step 7: Neutralize
Every carpet that we clean is rinsed with a PH balanced product so that there is never a sticky residue left behind. (This is a very important step that is often overlooked by other cleaners).
Step 8: Post Spot Treatment
If any spots are not removed during the cleaning process, specialty-spotting techniques are employed after a through cleaning. Note: This excludes permanent stains that are identified by our service technician in the pre-inspection.
Step 9: 3M Scotchgard Carpet and Upholstery Protector (optional but recommended)
Carpets protected with 3M Scotchgard last longer, clean up easier and stay clean longer.
Step 10: Speed Dry
High velocity air movers will be placed in the room to speed dry the carpet. (When needed)
Step 11: Post Grooming
Carpet pile is set in up position for faster drying and a better visual appeal when 3M Scotchgard has been applied.
Step 12: Post Inspection
Please walk through your home or business using the plastic booties we provide to inspect our work. And to let us know that you are pleased. We now ask that you sign our service invoice.